At Host Depot, your right to privacy and data security is our primary concern. That's why,
when you visit HostDepot.com, we help you maintain control over your personal data on the
Internet. The guidelines below have been developed to protect the information you provide us
during a visit to our Internet site, http://www.HostDepot.com,
or when you use our online support offerings.
Personal Information
In a few areas on our web site and online support tools, You are asked to provide information
that will enable Host Depot to enhance your site visit, to assist you with technical support issues,
or to follow up with you after your visit. Providing this information is completely optional.
Some examples of site areas where information is requested are listed below:
- Register on HostDepot.com
- Place an online order
- Provide feedback in an online survey
- Participate in promotional offer
- Subscribe to a newsletter or a mailing list
- Request online technical support through SiteUtil.com
In each of these instances, we may ask for your name, e-mail address, phone number,
address, type of business, customer preference information and/or account number, as well as
other similar personal information that is needed to register or subscribe you to services
or offers. If these prompts are revised and you will be asked significantly different
information, Host Depot will be responsible for informing you beforehand. In the case of
newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
Confidentiality
The information you provide will be kept confidential and used only to support your customer
relationship with Host Depot. Among other things, we want to help you quickly find
information on HostDepot.com and alert you to product upgrades, special offers, updated
information, and other new products and services offered by Host Depot. Agents or contractors of
Host Depot who have access to your personal information and prospect information are
required to keep the information confidential and not use it for any other purpose than
to carry out the services they are contracted to perform for Host Depot. Host Depot may enhance or
merge the information collected at its site with data from third parties for purposes of
marketing products or services.
E-Mail
Host Depot will send you information about various product and service offerings, or other products and
services we feel may be of interest to you. Only Host Depot, or agents working on behalf of
Host Depot (and under confidentiality agreements) will send you these direct mailings. If you
do not want to receive such mailings, indicate this when you provide your personal information.
To decline receiving further marketing from Host Depot at any time, update your Account Profile
to indicate this request.
Outside Organizations
Customer consent is required prior to the release of customer information, such as
name, address, and telephone number, as well as order information that may be used by an
outside organization for marketing or solicitation purposes. Customer information will
only be shared with agents or contractors of Host Depot for the purpose of performing
services for Host Depot.
Information Accuracy
Customers may request the individual information that Host Depot has collected about them
via the Internet by sending an e-mail to our support group from our e-mail form.
Customers should use the control panel and/or contact the support group to correct any factual
inaccuracies in this information.
Internet Commerce
The Online Store at HostDepot.com is designed to provide options concerning the privacy
of customer information, including credit card information, name, address, e-mail and any
other information provided by the customer to Host Depot. Host Depot is committed to data
security with respect to information collected on its sites, offering the industry standard
security measures available through SSL encryption. If, at any time, a customer would like
to make a purchase without providing credit card information online, the order may be placed
through a Host Depot Sales Associate. Customers can contact a Host Depot Sales Associate
at the main phone number above. It is Host Depot's practice to contact customers in the event
of potential problems concerning purchases. Host Depot also contacts customers with normal
business communications regarding their purchase.
Customized Experience
New technologies are emerging on the Internet that help us deliver customized visitor
experiences. At Host Depot, we primarily use "cookies" to determine which service
and support information is appropriate to your machine and to maintain your shopping
experience in our online store. Our use of this technology does not mean that we automatically
know any information about you. We might be able to ascertain what type of computer you are
using, but beyond that, our use of cookies is designed only to provide you with a better
experience when using HostDepot.com. Host Depot has no desire or intent to infringe
on your privacy while using the HostDepot.com site. For more information about these new
technologies on HostDepot.com visit our Cookies Page.
More Information
For information on protecting your personal information both, on and off line, see the
Federal Trade Commission's Privacy Pages at
http://www.ftc.gov/privacy. The
Electronic Privacy Information Center has news and resources concerning online privacy
at http://epic.org.
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